Privacy policy

1. IDENTIFICATION AND CONTACT DETAILS OF THE RESPONSIBLE

Melio Health UK Ltd is a privately-owned company with its principal office at C/O Mark Davies & Associates Ltd, City Tower, 40 Basinghall Street, London, EC2V 5DE. The registered company number is 12557915 and we are responsible for the processing of personal data that is processed through the website www.meliohealth.co.uk 

You can view the information related to processing of personal data by visiting the Legal Notice below. 

The purpose of this Privacy Policy is to provide information on the rights of both the User and the Visitor of the website, pursuant to the provisions of Regulation EU 2016/679, on Data Protection ("GDPR"). If you have any questions regarding the processing of your personal data, you can contact Melio at the address indicated above.

How to contact us or our Data Protection Officer

We are Melio Melio Health UK Ltd., a privately-owned company with our principal office at C/O Mark Davies & Associates Ltd, City Tower, 40 Basinghall Street, London, EC2V 5DE. Our registered company number is 11881827.

You can find out more about us by clicking ‘about us’. You can also contact us via social media.

Our Data Protection Officer is: Evalian Limited, Unit 6, Grange Farm Business Park, Sandy Lane, Shedfield, Southampton, SO32 2HD

We are registered as a ‘data controller’ with the Information Commissioner’s Office, under registration number ZA771281.

2. PURPOSE OF DATA PROCESSING

Melio will only ever ask for personal data if it is required for a service you use. In order to deliver the services we offer, we need to process your personal data, and we may need to share your personal data with various third-party service providers, such as the testing location and laboratory handling your test.

We may also provide de-identified information to our partners (for example, to enable us or our partners to publish research based on such de-identified data).

Through the website, the interested party can obtain the aforementioned information and formalise the contracting of the services offered by this means by filling out a simple questionnaire. By filling out the form, the interested party expressly consents to the processing of their personal data for the purpose described. The interested party can request access to their data using any of the details below. 

3. RECIPIENTS 

The recipient of the information provided through the website is responsible for it, Melio Health UK Ltd.

4. ASSIGNMENTS

Your data will be processed by the personnel involved in the services contracted with Melio Health UK Ltd. Outside this assumption, your personal data will not be transferred to any third party, except where there are legal requirements.

5. CONSERVATION TERM

Your data provided through the website will be kept for the period necessary to meet your service requirements. In case of contracting the services of Melio Health UK Ltd, your data will be kept for the legally required period (e.g. Electronic Medical Records).

6. RIGHTS

Users or visitors to the website have the following rights:

1. Right of access to your personal data to know what data is processed and the processing operations carried out with your data;
2. Right to rectify any inaccurate personal data;
3. Right to delete your personal data, when this is possible;
4. Right to request the limitation of the processing of your personal data when the accuracy, legality or need for the processing of the data is doubtful.
5. Right to object to the processing of your personal data, when the legal basis that enables us to process those indicated in the table above is the legitimate interest. The Company will stop processing your data unless it has a compelling legitimate interest or for the formulation, exercise or defence of claims.
6. Right to the portability of your data, when the legal basis that enables us to process them as indicated in the table above is the existence of a contractual relationship or your consent.
7. Right to revoke the consent granted.

The exercise of your rights can be carried out at any time and for free by sending an email or letter to the addresses indicated at the beginning, indicating the right you want to exercise and your identifying information.

In order that we can achieve this, we do request that any complaints be first brought to our attention so we can properly investigate matters; if however, you would like to complain about Melio to a supervisory authority you may do so by contacting the Information Commissioners Office on 0303 123 1113, or any of the other reporting methods listed on their website:

https://ico.org.uk/concerns

7. CONFIDENTIALITY

The personal data collected through the website or through any communication with you will be treated with absolute confidentiality, committing ourselves to keep it secret in accordance with the provisions of applicable law.

8. MINORS 

Children under 14 years of age may not use the services available through the website without the prior authorisation of their parents, guardians or legal representatives, who will be solely responsible for all acts carried out by them.

9. CONTACT DETAILS

If you wish to get in touch with Melio, please do so with any of the following contact details:

Address:

Melio Healthcare Ltd

C/O Mark Davies & Associates Ltd,

City Tower,

40 Basinghall Street,

London

EC2V 5DE

Telephone:  +44 (0)333 772 9172

Email: contact@meliohealth.co.uk